Voluntary Norfolk works with ERS Medical to provide a non-emergency patient transport service to people living in Norfolk.

Volunteer car drivers take patients to essential medical appointments within East Anglia, and sometimes further afield using their own cars. Volunteers provide a home–to–home service for patients accessing outpatients’ clinics and specialist treatment centres, including dialysis units.

What is involved?

To be a volunteer for this service you’ll need to enjoy driving and meeting people. It can be an anxious or stressful time for some patients who are attending medical appointments so providing reassurance and support, as well as transport, is important in this role.

You will have to undergo DBS and other security checks plus have a valid driving licence and a 4 door vehicle that is regularly maintained with valid documentation. We will provide you with full training to support you in your role.

If you enjoy driving and meeting people then this Non-Emergency Patient Transport Service could be the perfect volunteering opportunity for you. Contact the Volunteer Coordinator for more information or apply online via our application form.

Project Staff

Ian Whiting, ERS Non Emergency Patient Transport (NEPT) Volunteer Coordinator, Email Ian or call him on Tel: 07918 561732

Funding and Partners

This service is developed in partnership with ERS Medical and NHS Clinical Commissioning Groups for Norwich, South Norfolk, West Norfolk and North Norfolk.