Voluntary Norfolk is working in partnership with East Coast Community Healthcare (ECCH) to provide a volunteering service particularly in the Beccles & Lowestoft areas. ECCH volunteers improve patient experience and support healthcare professionals.

The service will recruit, train, support and match volunteers to work within ECCH services, both in community hospitals and in the community, home based telephone roles are also available.  Volunteers will support patients who may be at risk of loss of independence or increasing ill health due to age, poor mobility and/or living with long term health conditions, social isolation or other factors. They will also provide administrative and facilities support for ECCH teams freeing healthcare professionals to provide the specialist care that only they can.

What’s involved as an ECCH volunteer?

As an ECCH volunteer you’ll receive support from our volunteer services team at Voluntary Norfolk, who can help find the right role for you. You’ll receive training and support to ensure you feel confident in your role and that you get as much out of it as you are putting in.

Want to be part of the team?  Take a look below at some of the ways you can support your local community by volunteering with ECCH:

  • Ward Volunteers at Beccles Community Hospital provide companionship and conversation to inpatients at Beccles Hospital.  If you love to chat and can spare a couple of hours a week then this could be the role for you
  • Clinic volunteers assist staff at a range of ECCH’s sites, including Beccles Community Hospital, Northgate Hospital, Kirkley Mill Health Centre, Rayner Green and Martham Health Centre.  Volunteers at our clinics provide an extra pair of hands to staff, helping with practical tasks and errands that help keep things running smoothly
  • Telephone Survey Volunteers help collect valuable feedback by carrying out surveys with patients who have agreed to be contacted over the phone.  This role offers the opportunity to make a fantastic contribution to ECCH, as well as building your experience in administration skills for a healthcare organisation.  Calls can be done from home and to a flexible schedule.
  • Community Health and Wellbeing Volunteers help some of our patients get back on their feet after an illness or injury.  This might involve providing companionship and conversation, accompanying the person out for short walks or sometimes driving them out to an activity or an appointment.  We receive referrals for this type of support in and around Great Yarmouth, Lowestoft and South Waveney and will look to pair volunteers with someone in their local area.


We require all of our volunteers to provide 2 character referees and undertake some training.  Some roles will also require a DBS check.


If you’re interested in becoming an ECCH volunteer please fill out our application form:

Sign up to volunteer here

Once you’ve registered your interest, a volunteer coordinator will get in touch with you to discuss this further.  Or you can email volunteering@ecchcic.nhs.uk for more details.

Latest volunteering opportunities

To find out more about ECCH visit www.ecch.org