Voluntary Norfolk is working in partnership with East Coast Community Healthcare (ECCH) to provide a volunteering service covering Great Yarmouth, Lowestoft, Beccles and surrounding areas. ECCH volunteers improve patient experience and support healthcare professionals.

The service recruits, trains, supports and matches volunteers to work within ECCH services, with roles available in community hospitals, clinics and telephone admin from home. Some volunteers also provide administrative and facilities support for ECCH teams freeing healthcare professionals to provide the specialist care that only they can.

What’s involved as an ECCH volunteer?

As an ECCH volunteer you’ll receive support from our volunteer services team at Voluntary Norfolk, who can help find the right role for you. You’ll receive training and support to ensure you feel confident in your role and that you get as much out of it as you are putting in.

Want to be part of the team?  Take a look below at some of the ways you can support your local community by volunteering with ECCH:

  • Ward Volunteers at Beccles Community Hospital and Carlton Court Hospital near Lowestoft provide companionship and conversation to support patient recovery and reablement. If you love to chat and can spare a couple of hours a week then this could be the role for you
  • Activity Volunteers support patients to participate in a range of games and activities that encourage physical and mental reablement at Beccles Hospital.
  • Clinic Volunteers assist staff at a range of ECCH’s sites, including Beccles Community Hospital, Northgate Hospital, Kirkley Mill Health Centre, Shrublands Health Centre and Martham Health Centre. Volunteers at our clinics provide an extra pair of hands to staff, helping with practical tasks and errands that help keep things running smoothly
  • Telephone Survey Volunteers help collect valuable feedback by carrying out surveys with patients who have agreed to be contacted over the phone.  This role offers the opportunity to make a fantastic contribution to ECCH, as well as building your experience in administration skills for a healthcare organisation.  Calls can be done from home and to a flexible schedule.

We require all of our volunteers to provide 2 character referees and undertake some training.  Some roles will also require a DBS check.

If you’re interested in becoming an ECCH volunteer please fill out our application form:

Sign up to volunteer here

Once you’ve registered your interest, a volunteer coordinator will get in touch with you to discuss this further.  Or you can email volunteering@ecchcic.nhs.uk for more details.

Latest volunteering opportunities

To find out more about ECCH visit www.ecch.org