St Clements House, 2-16 Colegate, Norwich, NR3 1BQ
Open to the public from 9.00am until 4.00pm Monday to Friday
- For general enquiries please email email@example.com or call +44(0)1603 614474
- For email addresses and direct dial numbers for specific members of staff, please visit Our Team pages.
- For general volunteer enquiries, please email our Volunteer Centre or call 07739 516379.
- To get support or make a referral to any of our services, please visit our Referrals page.
Compliments and Complaints Procedure
Voluntary Norfolk welcomes feedback (good or bad). If you would like to acknowledge receipt of excellent service or feel that we did not meet your expectations, please complete our quick and easy online form so that we can share your feedback with the relevant team and staff members.
If you wish to make a formal complaint regarding your experience with Voluntary Norfolk as a service user, customer or partner, we request, where possible, that you follow the official complaints procedure. Please find the details in this document.