Our Services during Covid-19
Community Action Norfolk, Norfolk Community Foundation, Voluntary Norfolk and Momentum are working with Norfolk County Council, the district councils, health providers and other VCSE organisations to deliver a coordinated response to Covid-19 which includes centralised points to request help, to register volunteers and to support community groups.
People needing support
If you are a member of the public needing assistance during Covid 19, please call Norfolk County Council’s Customer Contact Centre: 0344 800 8020 or visit the Community Support for People at Home section of their website. Please note Voluntary Norfolk is unable to respond to individual requests for help.
If you wish to volunteer
If you would like to Volunteer to help – please register via our Volunteer Recruitment portal. We are particularly keen to hear from people who have the skills to volunteer in health and social care roles, which have been identified as priority areas and those people who have current DBS checks.
After you submit your details, you will receive a call back in due course from a member of our Covid-19 Volunteering Response Team to discuss what you can offer, what volunteers are needed in your local area and the next steps. Please be aware that this may take a bit of time as we coordinate our efforts with our partners. As you can imagine there has been an amazing response from the public offering their time and commitment, with over 1200 people registering to volunteer in the past week, so we will be working our way through everyone’s registration as quickly as we can but it might take us a few days to get back to you.
Support for community groups
If you are a charity or local group and need additional support, please contact Community Action Norfolk.
The Covid-19 Community Response Fund
If you would like to make a donation or application to the Covid-19 Community Response Fund please visit the website of Norfolk Community Foundation.
Voluntary Norfolk’s Usual Services
All of our usual services have been affected by the measures we have taken, on government advice, to reduce contagion. We are working hard to adapt and respond to the new environment in which we are working and to maintain as many of our services as possible. Please visit the following pages of our website for specific Service Updates.
Please bear with us while we continue to establish new ways to provide our services and support.
Events, Courses and Training
If you are booked on a training course or event run by Voluntary Norfolk /Momentum, then we will contact you directly to inform you of any cancellations.
CBR Business Solution clients
If you are a client of CBR Business Solutions your service lead will contact you directly to advise.
Voluntary Norfolk delivers a range of services in partnership with voluntary groups, charities, social enterprises and health and public sector providers to:
- develop community resilience and capacity
- improve health and well-being outcomes for target groups
- improve employment outcomes for young people and adults
We work in some of the most deprived neighbourhoods in the area, supporting residents and developing community capacity and resilience.
Learn more about our community projects
Health & Social Care
Our partnership offer practical and emotional support to target groups in our community including unpaid carers and those who are lonely or socially isolated. Learn more about our health and social care projects
We manage and deliver a range of volunteer services for healthcare providers across Norfolk, recruiting, training, placing and supporting volunteers to work in GP surgeries, in hospitals and with individual clients in the community. Our volunteers provide vital and valued services, benefiting both the services they support and the health and wellbeing of patients. Learn more about our Volunteer Services.
Employment & Skills
We deliver employment and skills services to support disadvantaged young people and the long-term unemployed. We help clients develop their skills, often through volunteering, and move closer to employment.
Learn more about our employment and skills projects