Our Services during Covid-19

Community Action Norfolk, Norfolk Community Foundation, Voluntary Norfolk and Momentum are working with Norfolk County Council, the district councils, health providers and other VCSE organisations to deliver a coordinated response to Covid-19 which includes centralised points to request help, to register volunteers and to support community groups.

People needing support

If you are a member of the public needing assistance during Covid 19, please call Norfolk County Council’s Customer Contact Centre: 0344 800 8020 or visit the Community Support for People at Home section of their website.  Please note Voluntary Norfolk is unable to respond to individual requests for help.

If you wish to volunteer

With the worst of the Covid crisis hopefully now over and lockdown restrictions easing, we are once again focusing on recruiting volunteers to support the vital work of voluntary organisations across Norfolk.  We are asking all prospective volunteers to search for volunteering opportunities and register their availability via our Simply Connect Volunteer Portal, which has details of almost 200 different volunteering roles.  Visit our Volunteering Page for more details.

Support for community groups

If you are a charity or local group and need additional support, please contact Community Action Norfolk.

The Covid-19 Community Response Fund

If you would like to make a donation or application to the Covid-19 Community Response Fund please visit the website of Norfolk Community Foundation. 

Voluntary Norfolk’s Usual Services

All of our usual services have been affected by the measures we have taken, on government advice, to maintain social distancing during Covid-19.  We have worked hard to adapt and respond to the new environment in which we are working and to maintain as many of our services as possible.  Please visit the following pages of our website for specific Service Updates.

Carers Matter Norfolk

Young Carers & Families Support Service

Better Together

Employment & Skills Services

Digital Inclusion


Please bear with us while we continue to establish new ways to provide our services and support.

Events, Courses and Training

If you are booked on a training course or event run by Voluntary Norfolk /Momentum, then we will contact you directly to inform you of any cancellations.

CBR Business Solution clients

If you are a client of CBR Business Solutions your service lead will contact you directly to advise.

Voluntary Norfolk delivers a range of services in partnership with voluntary groups, charities, social enterprises and health and public sector providers to:

  • develop community resilience and capacity
  • improve health and well-being outcomes for target groups
  • improve employment outcomes for young people and adults


We work in some of the most deprived neighbourhoods in the area, supporting residents and developing community capacity and resilience.
Learn more about our community projects

Health & Social Care

Our partnership offer practical and emotional support to target groups in our community including unpaid carers and those who are lonely or socially isolated.  Learn more about our health and social care projects

Volunteer Services

We manage and deliver a range of volunteer services for healthcare providers across Norfolk, recruiting, training, placing and supporting volunteers to work in GP surgeries, in hospitals and with individual clients in the community.  Our volunteers provide vital and valued services, benefiting both the services they support and the health and wellbeing of patients. Learn more about our Volunteer Services.

Employment & Skills

We deliver employment and skills services to support disadvantaged young people and the long-term unemployed. We help clients develop their skills, often through volunteering, and move closer to employment.
Learn more about our employment and skills projects