SERVICE UPDATE DURING COVID-19
The SOS Bus is currently running on Fridays and Saturday nights, 9:30pm to 3:30am. The service will continue to operate Covid-19 infection control measures and clients and the public are asked to maintain social distancing and wear masks where possible when engaging with team members. The SOS support vehicle, which goes out to clients across the city, is not currently operating. Anyone needing assistance should go to the SOS Bus which will be in its usual location at the bottom of Prince of Wales Road outside Subway.
Please be aware that during the Coronavirus (Covid-19) pandemic most Voluntary Norfolk staff are working from home. If you wish to contact a member of our Team, please email Beth Williams, SOS Bus Development Manager.
The SOS Bus is a first point of contact for anyone visiting Norwich’s pubs and clubs on Friday or Saturday nights whose wellbeing is threatened by illness or injury, emotional distress or other vulnerability. Its primary purpose is to reduce unnecessary ambulance call-outs by offering immediate assistance to anyone at risk, addressing immediate health needs and ensuring people get home safely.
Watch a video about the service made by the Norwich University of the Arts students:
How to access the service
Between 9.30pm – 3.30am on Friday and Saturday nights, if you require the assistance of the SOS Bus please call 07833 505 505
Visit us We are parked at the bottom of Prince of Wales Road towards the train station, next to the bus shelter by Subway, every Friday & Saturday evening between 9.30pm and 3.30am*
Call us on 07833 505 505. Our team can come to you, assess your needs and either look after you where you are or bring you back to the SOS Bus for further assistance.
The team consists of up to 7 volunteers, including two St John Ambulance members, a dedicated security member and a Paramedic. The SOS Bus is in radio contact with the Police, Ambulance Service, CCTV and local pubs and nightclubs via the Siren digital radio system.
*The SOS Bus is run by volunteers and on rare occasions we are unable to offer a full service.
How to support the work of the SOS Bus
DONATE securely online via CAF Donate.
VOLUNTEER If you would like to be part of the SOS Bus team, get in touch. We are looking for new volunteers to help us provide a safe space in the centre of Norwich on Friday and Saturday nights, as well as people who are happy to get involved with maintenance, cleaning and promotion.
For more information about our work, our partners and funders, go to our dedicated SOS Bus website.