Voluntary Norfolk is working with ERS Medical to provide a non-emergency patient transport service to people living in Norfolk.

Volunteer car drivers take patients to essential medical appointments within East Anglia, and sometimes further afield using their own cars. Volunteers provide a home–to–home service for patients accessing outpatients’ clinics and specialist treatment centres, including dialysis units.

If you are interested in becoming part of our team of Volunteers, register your interest on our Volunteering Portal or contact a member of our staff. Read more about the role of Volunteers below.

What is involved?

To be a volunteer for this service you’ll need to enjoy driving and meeting people. It can be an anxious or stressful time for some patients who are attending medical appointments so providing reassurance and support, as well as transport, is important in this role.

You will have to undergo the usual DBS and other security checks plus have a clean driving licence and a 4 door vehicle that is regularly maintained with valid documentation. We will offer you training to support you in your role.

If you enjoy driving and meeting people then this Non-Emergency Patient Transport Service could be the perfect volunteering opportunity for you. Contact the Volunteer Coordinator for more information or express interest via the Volunteer Platform.

Project Staff

ERS Carlink Volunteer Coordinator, Tel.: 01603 883826

Find staff contact details under Health and Social Care Team in Our Team

Funding and Partners

This service is developed in partnership with ERS Medical and NHS Clinical Commissioning Groups for Norwich, South Norfolk, West Norfolk and North Norfolk.