Voluntary Sector leaders and partners have agreed a set of actions to support local organisations and communities in response to the Covid-19 pandemic. 

Community Action Norfolk, Norfolk Community Foundation, Voluntary Norfolk and Momentum are working with Norfolk County Council, the district councils, health providers and other VCSE organisations to deliver a coordinated response which includes centralised points to request help, to register volunteers and to support community groups.

People needing support

If you are a member of the public needing assistance during Covid 19, please call Norfolk County Council’s Customer Contact Centre: 0344 800 8020 or visit the Community Support for People at Home page of their website.  Please note Voluntary Norfolk is unable to respond to individual requests for help.

If you wish to volunteer

Voluntary Norfolk is working with Norfolk County Council and District Councils to recruit and deploy volunteers to support people who are isolated or vulnerable.  Although there are several hundred Covid Response Volunteers currently active across Norfolk, as we enter winter 20/21, with a second wave upon us, we are hoping for the best but preparing for the worst and are looking to recruit more volunteers, who we anticipate may be needed in significant numbers possibly at short notice.

If you would be willing to help as a Covid Response Volunteer and be on stand-by if needed in the coming months, please visit our Covid Response Volunteer Service Page.

Support for community groups

Community Action Norfolk, Norfolk Community Foundation, Voluntary Norfolk and Momentum are working with Norfolk County Council, the district councils, health providers and other VCSE organisations to deliver a coordinated response to Covid-19 which includes centralised points to request help, seek funding and to request volunteers.

  • If you need additional volunteers to support your Covid-19 activities, please complete the online Volunteer Request form on our Volunteer Recruitment page.
  • If you would like to make an application to the Covid-19 Community Response Fund please visit the website of Norfolk Community Foundation. 

Operational information for Voluntary Norfolk volunteers, members and partners

Most Voluntary Norfolk staff are still working from home so if you need to get in touch please email us rather than phone our landline numbers. Our Team pages has details of all staff’s direct emails and mobile numbers.

Our Services

All of our services have been affected by the measures we have taken, on government advice, to reduce contagion and we have developed new ways to deliver many of our services.  Please visit the following pages of our website for specific Service Updates.

Volunteer Services

Carers Matter Norfolk

Young Carers & Families Support Service

Better Together

Employment & Skills Services

SOS Bus

Momentum

Events, Courses and Training

All events and face to face training courses have been cancelled or postponed.  Please follow us on Facebook or Twitter or subscribe to our e-newsletters to be kept informed of new online training.

CBR Business Solutions

Services, including advertising on our Jobs Board, are continuing as normal with staff working from home. Visit the CBR Business Solutions website for more details.